“Eddy has been a pleasure to deal with throughout the whole process and even after the Piano was delivered, he provided on-going support and helped me source a Piano tuner and ensured everything went all so smoothly. Amazing & efficient service getting our brand-new Steinway Grand Piano shipped to us from the UK to New Zealand even under all the disruption from COVID. The piano arrived safely and packaged so well all in perfect condition. Couldn’t fault Eddy or DW International in anyway, thank you.”
Trevor November 2021
“I used Eddy at DW International to airfreight my Steinway Model D piano from London to Perth, Australia. There is a good reason why Eddy is the preferred shipping agent for Steinway in the UK. He’s the best in the industry. A pleasure to deal with, and an expert with unparalleled knowledge and experience in the industry. The move went extremely smoothly – even despite the ongoing disruption caused by COVID 19 to freight channels – and the piano arrived on the other side of the world in perfect condition. I wouldn’t use anyone else.”
Thomas November 2020
“Steinway & Sons require a level of quality from our service providers that is commensurate with the quality of our product. It is for this reason that we utilise the expertise of DW International Ltd. DWI consistently delivers a professional service, tailored to our requirements and to those of our customers and for this reason they are and will remain the first choice supplier of international transportation services to Steinway & Sons in the United Kingdom as well as the only international transportation company we will recommend to our high net worth clients.”
Steinway & Sons March 2019
‘I am enormously grateful to Eddy for an excellent service in getting our piano airfreighted to New York, and especially for his ongoing support in dealing with a difficult customs situation once it arrived in the US. Thanks so much for the support!!’
Miranda March 2019
“DWI have been great at arranging all our freight forwarding needs. Their knowledge of, and contacts in, India have been invaluable in ensuring our imports always run smoothly. I would have no hesitation in recommending them to any company.”
Tuk Tuk UK March 2019